Custom Outdoor LED Light Box Manufacturer

1. What can I customize on an outdoor light box?

Your logo, outline, dimensions, graphics and lighting effect can be developed for the project. Acrylic, metal and printed graphics are selected around the agreed structure. Tell us which parts should light up and which brand colors need to be reproduced.

2. What information do you need for a quotation?

A logo or reference image, approximate dimensions and quantity are enough to start a light box quotation. If the quantity is undecided, share an estimated range or tell us whether you need a sample or an initial batch. Site photos, destination and timing help us refine the configuration and delivery arrangements.

3. Are these light boxes waterproof?

The outdoor construction can protect against rain and everyday splashes. It is not intended for full or prolonged immersion. The installation position, cable entry and exposure must be reviewed together. A specific IP rating or test requirement needs to be confirmed for the actual finished product; it is not a standard claim for every design.

4. What is the minimum order quantity?

The standard minimum is 30 units per design. A different graphic shape, size or main structure counts as a separate design. Color or printed artwork variations may be combined only after we confirm that they can share materials and production arrangements. Smaller trial orders can be assessed separately.

5. Can I order a sample before a bulk order?

Yes. New customers can start with one paid sample before deciding on a bulk order. Sample charges, freight and any necessary tooling are explained before production. The sample should represent the intended size, lighting, mounting and packaging as closely as practical.

6. How long do sampling and production take?

A standard sample normally takes 3–5 calendar days, excluding Chinese national public holidays. Standard bulk production is usually around 15 days; the quotation confirms the date basis and estimated completion date. Timing starts when payment has arrived and the necessary approvals are complete, whichever is later. Samples require the sample fee and artwork/configuration approval; bulk orders require the deposit, confirmed specifications and any required sample approval. Shipping is additional. Special projects or later changes need a separately confirmed schedule.

7. How do you decide the size and mounting method?

Start with the available space, artwork and viewing position. Provide the target width and height and any depth restrictions. Wall, bracket, hanging or freestanding arrangements can be reviewed for the project. The supporting surface, fixing points, cable route and service access need to be settled before production; there is no universal mounting solution for every site.

8. Can I choose the power supply and plug?

Tell us the destination country and any required power supply, plug, switch, cable exit or labeling details. These are confirmed for the order. If your project specifies particular electrical documentation or testing, send those requirements during the review.

9. How is the order checked and packed?

Every unit receives basic appearance, configuration-label, power-on and main-function checks.

Detailed inspection and 72-hour aging use the approved sampling plan for each inspection batch: all units for samples and batches up to 30, 30% for 31–150 and 15% above 150, rounded up.

Packing can include an individual bag, custom EPE protection and an individual carton, adjusted to the product and shipping requirements.

10. What warranty and payment terms apply?

The standard warranty is one year from customer receipt.

Covered product-quality faults qualify for a replacement product; freight, import charges and local repair costs are excluded.

Non-quality damage, including misuse and natural disasters, is outside free coverage.

Standard payment is a 30% deposit with the balance paid before shipment.

Other warranty arrangements must be agreed with the corresponding price.

11. Can the graphics be changed or the light box serviced?

Graphic replacement and maintenance access depend on the structure, size and mounting position. Tell us if a campaign face must be replaced or internal parts must remain accessible. We review these requirements before the design is approved rather than assuming every light box opens in the same way.

12. What if my site is coastal or strongly exposed to sunlight?

Coastal, damp and strong-sunlight projects can be assessed. Share photos, exposure conditions and expected daily operating hours so the full configuration can be reviewed. We do not treat one material or finish as suitable for every climate, and do not promise that a sign will never rust or fade.